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Social Media Guidelines

Peoplekey Pty Ltd and Biometric Systems International Pty Ltd, Public Social Media House Rules

Document version: 1.0
Release date 01/06/2026

PeopleKey welcomes respectful discussion across our social media pages.

Our social media accounts share company updates, product information, workforce management insights, customer stories, service updates, and information about PeopleKey Nexus and our time and attendance solutions.

We welcome questions, feedback, comments and constructive discussion.

To keep our pages professional and useful for everyone, we ask visitors to follow these rules.

DO:

  • stay respectful
  • keep comments relevant to the post or discussion
  • raise questions in a fair and constructive way
  • contact PeopleKey directly for account-specific support
  • protect your own privacy and the privacy of others
  • give our team a fair opportunity to respond

DO NOT POST:

  • abusive, threatening, harassing or discriminatory comments
  • personal attacks toward PeopleKey staff, customers, suppliers, partners or other users
  • spam, scams, unrelated promotions or repetitive posting
  • false, misleading or unverified claims
  • private information about yourself or another person
  • confidential business, payroll, employee or customer information
  • offensive images, links or language
  • comments unrelated to PeopleKey, its products, services, customers or industry

Customer Enquiries and Complaints

PeopleKey values feedback. Where a comment raises a genuine service issue or complaint in a respectful way, PeopleKey will aim to acknowledge it and guide the person to the right contact pathway.

For privacy and service reasons, account-specific matters should be handled directly with PeopleKey rather than in public comment threads.

PeopleKey Moderation Rights

PeopleKey reserves the right to hide, remove, report or restrict comments or users where content breaches these house rules or creates an unreasonable risk to staff, customers, partners, suppliers or the PeopleKey brand.

Repeated breaches might lead to a user being blocked or reported to the relevant platform.

PeopleKey social media accounts are monitored during business hours where resourcing allows. For urgent support or account-related matters, contact PeopleKey directly via peoplekey.com.au or call 1800 015 458.