Our experienced, professional support teams are there to help, advise & go that extra mile for you.

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A robust suite of products that’s backed by superior service

PeopleKey’s Technical Support Team, housed in our Sydney headquarters, is a team of dedicated professionals with deep understanding of PeopleKey’s hardware and software solutions. Hand-picked for their industry and technical knowledge, this small but skilled team excel in customer service.

But why take our word for it…. Here’s what our clients have to say:

“The PeopleKey system is very reliable and easy to use. We rarely need to call the support desk, but when we do they are very responsive and are always eager to help”…. Khen Chong

“The technical support process is efficient and very impressive. When we contact the PeopleKey help desk, we speak to the same support people each time. They know our site and how it’s configured. The service is very personable.”…. Cushla Hands

“PeopleKey’s product support is really impressive. The support team is always accessible and eager to help on the rare occasions that we have a question. The team members know the product really well and are very responsive to our needs”…. Robert McChesney

“Working with the PeopleKey team was effortless from day one. They took the time to understand our needs and were happy to put together a system that exceeded our requirements rather than forcing us to adapt to what they could offer. The PeopleKey team were able to install the system so that it delivered efficiencies that we didn’t think were possible or hadn’t considered.”…. Alex Jack

“We found the online support from PeopleKey to be very responsive. The consultants are knowledgeable and eager to work with us to ensure we get the most from the system.”…. Michael Thompson


Online assistance to help you get the best from your biometric solution
Have a question? Your not the only one. Perhaps these FAQs hold the answer…
Looking for or being directed to a PeopleKey Support Tool? You’ll find them here….
A set of documents that our Support Team has compiled in order to assist you with your biometric solution….

Contact PeopleKey on 1800 015 458

Australian Customers

If you require technical support, please refer to the FAQs page or contact us directly on 1800 015 458. between AEST 8:30am to 5pm. Alternatively email us on and we will respond to your inquiry within 24 hours during the work week.

International Customers

Please refer to our FAQ section or contact your local PeopleKey distributor for technical support.